Privacy Policy

Personal Information

• Name, email address, phone number, and shipping/billing address
• Payment information (processed securely through our payment partners)
• Account credentials and preferences
• Communication history and customer support interactions

Automatic Information

• IP address, browser type, and device information
• Pages visited, time spent, and click patterns
• Referring website and search terms used
• Cookies and similar tracking technologies

Order Information

• Purchase history and transaction details
• Product reviews and ratings
• Wishlist and saved items
• Returns and exchange requests

• Process and fulfill your orders, including shipping and delivery
• Send order confirmations, updates, and tracking information
• Provide customer support and respond to your inquiries
• Personalize your shopping experience and product recommendations
• Send promotional emails and newsletters (with your consent)
• Improve our website, products, and services
• Prevent fraud and enhance security measures
• Comply with legal obligations and enforce our terms
• Conduct analytics and market research

• We use industry-standard SSL/TLS encryption to protect data transmission
• Payment information is processed through PCI-DSS compliant payment gateways
• Regular security audits and vulnerability assessments
• Access to personal data is restricted to authorized personnel only
• Secure servers with firewalls and intrusion detection systems
• Regular backups to prevent data loss
• We never store complete credit card information on our servers

We may share your information with:

• Service Providers: Shipping companies, payment processors, and email service providers who help us operate our business
• Legal Requirements: When required by law, court order, or government regulations
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Consent: With your explicit permission for specific purposes

We DO NOT:

• Sell your personal information to third parties
• Share your data with advertisers without consent
• Use your information for purposes not disclosed in this policy

We use cookies to:

• Remember your preferences and shopping cart items
• Analyze website traffic and user behavior
• Personalize content and advertisements
• Enable social media features

Types of cookies we use:

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity for targeted advertising

You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing emails at any time
• Data Portability: Receive your data in a structured, machine-readable format
• Restrict Processing: Limit how we use your personal information
• Object: Object to processing based on legitimate interests

To exercise these rights, please contact us at privacy@ramyaliving.com

• We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy
• Order and transaction data is kept for accounting and legal compliance (typically 7 years)
• Marketing data is retained until you opt out or request deletion
• Account data is deleted within 30 days of account closure request
• Anonymized data may be retained for analytics purposes

• Our website is not intended for children under 13 years of age
• We do not knowingly collect personal information from children
• If we discover we have collected data from a child, we will delete it immediately
• Parents or guardians who believe their child has provided information should contact us