At Ramya Living, your satisfaction is our priority. We've made our return process simple and transparent. If you're not completely happy with your purchase, we're here to help.
Return Window
Approval Time
Refund Processing
Follow these simple steps to initiate your return and receive your refund
Email us within 7 days of delivery with your order number and reason for return
Our team will review and approve your return request within 24-48 hours
Securely pack the item in original packaging and ship to our address
Refund will be processed within 3-5 business days after inspection
Here's what to expect after your return is approved
Once we receive and inspect your returned item, we will process your refund within 3-5 business days. The refund will be credited to your original payment method.
Please note that it may take an additional 5-7 business days for the refund to reflect in your bank account or credit card statement, depending on your bank's processing time.
If you receive a damaged, defective, or incorrect product, we sincerely apologize. We'll make it right immediately!
Priority handling: Damaged or incorrect items receive immediate attention with no return shipping costs.
Want to exchange for a different size or color?
Currently, we do not offer direct exchanges. However, you can return your original item following our return process and place a new order for the desired product.
Tip: To ensure availability of your desired item, we recommend placing the new order first, then initiating the return for the original item.
Important information about shipping your return
Customer bears return shipping costs. Pack items securely with tracking.
Free return pickup arranged by us. No shipping costs for you.
Ramya Living Returns Department
123 Textile Avenue
Mumbai, Maharashtra 400001
India
Note: Please include your order number inside the package for faster processing.
Our customer support team is here to assist you with any questions about returns or refunds
Response time: Within 24 hours on business days (Monday - Saturday)
